SHIPPING & RETURNS
SHIPPING
POLICY
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Carriers: We ship using reliable UK and international couriers (such as Royal Mail, DPD, UPS, or DHL). Tracking details will be provided once your order has been dispatched.
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UK Shipping: Standard UK delivery usually takes 2–5 working days after dispatch. Next-day or express delivery options are available at checkout.
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International Shipping: We deliver worldwide. International customers are responsible for any import duties, taxes, or handling fees charged by local customs. Delivery times vary by destination.
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Accuracy of Delivery Information: Please ensure your delivery address is correct when placing your order. We cannot be held responsible for delays or losses due to incomplete or incorrect information provided.
Return & Exchange Policy
We comply fully with the UK Consumer Contracts Regulations, which give you the right to cancel most online purchases within 14 days of receipt.
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Return Window: You may cancel or return your order within 14 calendar days of delivery for a full refund, provided the product is unused, uninstalled, and in its original packaging.
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Extended Store Policy: We also accept returns up to 30 days from delivery, though a restocking fee of up to 15% may apply outside the 14-day statutory period.
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Exclusions: Custom-made or special-order flywheels are non-returnable unless faulty.
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Return Shipping: Customers are responsible for the cost of return shipping unless the item is defective, damaged, or supplied in error.
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Refunds: Refunds are processed to the original payment method once the returned item has been inspected. Please allow up to 10 working days for the refund to appear on your account.